Orders delivered via online partner - returns within 7 days of delivery & no exchanges offered. The customer pays for the return (shipping, label & handling)*

Orders delivered via self-delivery & pick p up - returns & exchanges within 5 of delivery or pick upUse this text to answer questions in as much detail as possible for your customers*

*return not offered for products on sale, discounts and promotion

We dispatch an order within 2 - 3 of receiving a completed order.

Orders made via courier & mail will receive a tracking number.

Flat delivery charges visible at check out.

Though we operate online, we welcome you to see the inventory and products in person. There are 2 ways

1- send us an enquiry via the contact us form on the site menu *

2- drop an email at support@valsatyaa.com and mention – "Store Visit Request" in the subject line

Once we receive the request we can make special arrangements for you.

* The store deserves the right to accept or deny the request